Frequently Asked Questions (FAQ)

General Questions

What products does The Snooze Shop sell?

We offer a wide range of premium sleep and relaxation products including comforters, weighted blankets, pillows, bath bombs, essential oils, diffusers, candles, and more — everything you need for a better night's sleep.

Are your products safe and high quality?

Yes! All our products are carefully selected for quality and safety. We stand behind every item we sell.

Shipping

Do you ship within the United States?

Yes, we offer Standard and Express shipping throughout the United States.

Do you ship internationally?

Yes, we ship to over 27 countries worldwide via USPS and DHL Express.

How long does shipping take?

Standard shipping typically takes 5–7 business days. Express shipping takes 2–3 business days. International shipping times vary by destination.

Returns & Refunds

What is your return policy?

We offer a 30-day free return policy. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund.

How do I start a return?

Contact us at goodvibesllc101@gmail.com with your order number and reason for return. We'll guide you through the process.

Orders

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package directly on the carrier's website.

Can I cancel or modify my order?

Please contact us as soon as possible at goodvibesllc101@gmail.com if you need to cancel or modify your order. We'll do our best to accommodate your request before the order ships.